Chapter 02 — the 21-point visit
Same day, same technician, same checklist.
- Skim, brush, vacuumSurface, waterline, steps and every wall — not just the parts you can see from the patio.
- Baskets and filter pressurePump and skimmer baskets emptied, filter pressure logged, cartridge cleaned on schedule.
- Full chemistry panelChlorine, pH and alkalinity are read on site — not guessed, and not a strip dipped at the pool superstore. Everything else runs on a spin-disk analyzer in our own lab: calcium hardness, cyanuric acid, phosphates, salt, copper and iron.
- Dose and balanceChemicals adjusted to your pool's actual volume, so the water is safe and sanitary before we leave.
- Equipment walk and photo reportPump, heater and automation checked, then a timestamped photo report lands on your phone.